Hello 911, can you hear me now?

As a CPR / AED instructor, I tell my students “when in doubt, call 911″.  Of course this is relating to any kind of emergency where 911 could be called.

I received an IM from Charley the other day regarding a Gizmodo article that states that Verizon Communication and Verizon Wireless had a total of about 10,000 calls to 9-1-1 that weren’t connected to the 9-1-1 dispatch.  To make it even better, the FCC is now requiring that Verizon explain themselves.  Apparently verizon told the 9-1-1 dispatch that the slow response time of the PBX’s (Private Branch Exchange) was what caused the calles to be dropped.   In the letter to Verizon Communications, the FCC states that “The slow response of the PBX’s does not appear to be the cause of the failures.”, which shows me that the FCC knows what the heck is going on, and is really interesting.

The 9-1-1 dispatch has something like 14 trunks from Verizon Communications and about 85% of them were disabled by verizon.

Way to go VZW… Meanwhile all of the ATT customers reported full bars!

Read the FCC letter here

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